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Preside Support


Preside Support

Support & Feedback

Please send all support requests or any other feedback to We are interested in hearing all support & feature requests, feedback, compliments, and complaints. You can reach us by phone at: 831-420-0118. Please do not hesitate to contact us.

General FAQs

Technical FAQs

User Guide




Version History

2.4.1 (Latest)
  • Headers disappear when new identity is loaded (0004983)
  • On iOS 12.2, + button on To lines when composing isn't round (0004984)
  • In text composer ( attaching images and contacts doesn't always show attachments row (0004985))
  • Swipe to delete can trash wrong email than intended (0004987)
  • Google OAUTH authentication uses web client flow instead of iOS (0004993)
  • On Dashboard Add Keyboard Shortcut to go back to last selected email and folder (0004989)
  • On iPad, with grouped conversations, Trash button doesn't work on entire group (0004994)
  • Changing fonts & colors doesn't work when editing signatures and other quick parts (0004995)
  • Unknown selector alert can occur for text signatures (0004952)
  • Quick Part attachments get into state where their object type changes (0004955)
  • Handle issue where quick part attachments change (0004956)
  • Smart folders that show attachments don't show all attachments for all emails (0004957)
  • On iOS 12.2 Keyboard disappears after attaching photo (0004967)
  • Post sending actions aren't properly dependent on upload-to-sent when that is used (0004973)
  • After inserting images , compose screen isn't properly scrolled (0004974)
  • Sorting of files doesn't match the selected setting (0004975)
  • Default file sorting should be alphabetically from A-Z (0004976)
  • Sorting files by size doesn't work (0004977)
  • Add Max setting for Image Preview size that uses full screen width (0004978)
  • In XSLT editor, always insert images as such and never as files (0004979)
  • Compose window can be slow to appear if there is lots of stuff on pasteboard (0004980)
  • Images in signatures can appear twice (0004981)
  • Add Bluuuur library to acknowledgements (0003825)
  • Ability to quickly search within a folder without going to the Search tab (0004950)
  • Clear Button on Search screen doesn't always clear the search results (0004951)
  • Defer syncing using Headers doesn't always work for EWS accounts (0004946)
  • Defer syncing setting should only affect device doing the defer (0004947)
  • Defer syncing using iCloud doesn't work anymore (0004945)
  • Deferred folders aren't treated as special when displayed at top of mail in list (0004948)
  • Should be able to add back the iOS Interface account (0004520)
  • Informant link on helper apps page goes to nonexistent app (0004936)
  • Preside Statuses don't match Exchange Statuses when adding task (0004940)
  • Add support for Office-365 notification subscriptions (0004937)
  • Speaking emails chooses wrong voice (0004938)
  • Consolidate OneDrive Personal and OneDrive Business to single protocol (0004939)
  • Allow ordering of grouped emails by tag (0004934)
  • On Dashboard in iOS12, subject is initially truncated when there is plenty of space (0004929)
  • Crash when filing by browsing and Navigation Style is set to List (0004922)
  • Regression: pasting non-images no longer works (0004923)
  • Regression: Defer to specific date only works once (0004924)
  • Meta actions from the Dashboard use wrong navigation and get stuck (0004925)
  • Dropbox accounts not handling missing folders correctly anymore (0004926)
  • On Dashboard, toolbar buttons can stack up vertically (0004927)
  • Sometimes extra broken images are included when composing emails (0004928)
Full list of changes


Preside is provided 'AS IS' without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.